Role of Business Analyst: Key Responsibilities of a BA


As the name suggests, a business analyst is the one who is responsible for analyzing a business.  With the fast occurring changes and unfavorable economic conditions, organizations fail to adapt to these changes with the kind of orthodox steps they take to overcome and adapt to these changes. This Is where the role and of a business analyst comes into play. He is the one who needs to ensure that advanced technology measures are taken every time a change is sensed.

  1. BA Levels
  2. Roles of a Business Analyst

1. BA Levels

There are four levels that a business analyst in an organization comprises of:

  • Strategic management: This is the analysis level, where a business analyst evaluates and calculates the strategic where about if a company. This is one of the most critical levels because unless the evaluation is done on the point, none of the further steps can work appropriately.
  • Analysis of business model: This level has to do with evaluating policies that are currently being employed by the company. This not only enables us to implement what’s new but also helps in checking the previous ones.
  • Designing the process: Like an artist creates his imagination, business analysts do that with their skills. The step includes modeling the business processes, which comes out to be designing and modeling.
  • Analysis of technology: Technical systems need a thorough analysis too. This is something that, if not taken care of, leads to severe consequences.

2. Roles of a Business Analyst

We shall discuss some of the key business analyst roles and responsibilities:

    • What does a business needs: As a business analyst, it is his key responsibility to understand what stakeholders need and pass these requirements to the developers, and also give on the developer’s expectations to the stakeholders. A business analyst’s skill for this responsibility is the communication skills that can impress everyone across. While he transfers the information, he is the one who needs to put these in such words that make a difference. This responsibility is no doubt tome taking because he needs to listen and execute, which might seem easy, but only a skilled professional can handle all this.
    • Conducting meetings with developing team and stakeholders: Business analysts are supposed to coordinate with both stakeholders and the development team whenever a new feature or update is added to a project. This may vary from project to project. This facilitates the collection of client feedback and the resolution of issues encountered by the development team when implementing new features. The business analyst role is to understand and explain the new feature updates to clients and take feedback for further development. Based on client feedback, Business Analyst instructs the development team to make amendments or continue as is. At times, the client requests an additional feature be added to a project, and the BA must determine whether or not it is feasible, and then assign resources if necessary to implement it.
    • System possibilities: A business analyst might be considered one among those working in the software team, but their key responsibility Is not what the team does. He has to ensure that he figures out what a project needs. He is the one who leads the path to the goals. He might be the one who dreams of targets, but he is also the one who knows how to make those dreams a reality. Looking for the opportunities and grabbing them before they go is what a business analyst is good at.

    • Present the company: He can be called the face of a business. A business analyst is responsible for putting a business’s thoughts and goals in front of the stakeholders. In short, he is the one who needs to impress the stakeholders with his presentation skills and the skill to present what the person on the other side is looking for and not what the company has in store for them.
    • Present the details: A project brings with itself hundreds of minute details that might be left unseen. A business analyst is the one who is responsible for elaborating the project with the tiniest of the loopholes or hidden secrets. This is considered the most crucial role of a business analyst because unless the details are put across the stakeholders, they won’t take an interest, and unless they show the part, the project is likely to take a pause.
    • Implementation of the project: After going through all the steps mentioned above, the next and the most important role of a business analyst in agile is to implement whatever has been planned. Execution is not easy unless the previous steps have been taken care of in a systemized fashion.
    • Functional and non-functional requirements of a business: As an organization, the main goal is to receive an end product that is productive and gives a company a long time.  The role of business analyst in it company is to take care of the business’s functional aspect, which includes the steps and ways to ensure the working of the project. Sideways he is also supposed to take care of the non-functional that comprise how a project or a business is supposed to work.
    • Testing: The role of a business analyst is way longer than expected. Once the product is prepared, the next step is to test it among the users to know it’s working capacity and quality. The Business Analyst tests the prototype/interface by involving some clients and recording their experiences with the model that has been developed, according to the role description. Based on their feedback, Business Analyst intends to make some changes to the model that will make it even better. They conduct UAT (user acceptance test) to determine whether or not the prototype meets the requirements of the project under consideration.

  • Decision making and problem-solving: The responsibilities of business analyst range from developing the required documents to making decisions in the most stringent circumstances, job role of business analyst is to do it all. Moreover, a business analyst is expected to be the one who tackles things most easily and calmly because he should also be good at problem-solving, even if that’s related to the stakeholders, employees, or the clients.
  • Maintenance: Like they say that care is as essential as building something new. No matter how much human resources, energy, or finds you spend on a project, if the maintenance part is not taken care of properly or is neglected, it tends to spoil the entire hard work put across. What is the role of a business analyst here? Is it just limited to the maintenance of the clients or sales; it also has to ensure that the quality and the promised products are maintained throughout.
  • Building a team: Everyone is born with varied skills. As a business analyst, the business analyst’s responsibility is to make the team with people possessing different skills required for the project. Not only the hiring but retaining them is as essential. A well united and skilled team can do wonders. The things that are required in a great section inside co combination, structuring, and skills. A good team tends to take the company to the heights of success.
  • Presentation and Documentation of the Final Project: After the business project is completed, the Business Analyst must document the details of the project and share the project’s findings with the client. In most cases, BA roles and responsibilities include preparing reports and presenting the results of a project to key stakeholders and clients. During building the project, they must also record all of the lessons learned and challenges they encountered in a concise form. This step aids the business analyst in making better decisions in the future.


A business analyst, might be another position in an organization but its roles and responsibilities play a vital role in an organization’s success. While he needs to be a good orator, he should possess the quality of bringing people closers to his team and across. His roles are not limited to a specific step in project management. He is required one overstep till the end. From the initial stages of evaluation to the maintenance, a company needs a business analyst’s skill.

If you are interested in making it big in the world of data and evolve as a Future Leader, you may consider our Integrated Program in Business Analytics, a 10-month online program, in collaboration with IIM Indore!


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